Shipping policy

Processing Times

Please allow 1–3 business days (Monday to Friday) for us to process and dispatch your order.

All orders are shipped with a tracking number.
An express shipping option may be available at checkout.

TRANSIT TIMES — UNITED KINGDOM

Shipping Method

Free Tracked Shipping
7–10 Business Days

Express Shipping
2–4 Business Days

CARRIERS WE USE

• Royal Mail

• Evri

• DHL

• UPS

ORDER TRACKING

You can track your order here:
🔗 Track Your Order

Please use your tracking number or order number for the latest updates.

IMPORTANT NOTES

• Delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or high seasonal demand.

• Business days exclude weekends and public holidays.

• Orders are shipped from our international fulfillment warehouse.

CUSTOMER SERVICE

For any questions or support:
📧 info@rachelemma-bristol.uk